Feedback

We are proud of our reputation and always want to know how we are doing. So we are delighted when clients write in and let us know. Read below for some of the feedback we have received.

Thanks Joanne for all your help!, you’ve been great. We’ve no problem in making recommendations and pushing more business your way in the future!

Mr M Hall Landlord (Eynesbury)

"As a first time landlord I was quite dubious about renting my "home" out. I was recommended Noonan Crane Property Management by someone and can honestly say its the best recommendation I've ever had. The whole process was made so much easier by dealing with someone who was professional, honest, friendly and helpful. I was kept informed at all times and still felt in control even though I didn't have to do much as Noonan Crane did most things for me. I would choose this company again and again and would recommend to anyone who wants a high level and friendly service."

A Twyford, Landlord (Biggleswade)

"We do not hear enough positive feedback anymore only that of complaints and annoyance. So i wanted to comment on my recent dealings with Noonan Crane, I was really pleased with all the information I was given about the rental property previous to viewing it, the lady who showed me around (sorry I cannot remember her name) was friendly and answered all my questions. Unfortunately for me a previous man who viewed the property snapped it up nevertheless the lady told me about all the other properties that could have been of use. I felt like she actually cared and i wasn't just "money" to her.

I viewed two places with another letting agency the next day and they knew nothing about the properties and couldn't answer any of my questions i also emailed them about a week a go asking to see 2 more properties and I am still waiting to hear from them.....
 
Thank you for making my experience a good one and I hope you continue to have a friendly and positive approach to all your clients. I will be telling anyone i know who wants to rent to use Noonan Crane as you are the best.
 
Thank you again for a pleasant experience."

L Parmenter, St Neots

"The service from Joanne and her team ensures the stressful business of finding a new home and moving is eased considerably. Honesty, consideration and integrity in relation to both tenant and landlord are  key features of the service provided by Noonan Crane. Joanne is  friendly, professional and approachable and any requests are dealt with promptly, professionally and sensitively.

If you have ever had a less than positive experience with an estate agent in the past, then this will be a refreshing change!"

G Melessaccio, Tenant (St Neots)

"As a landlord living abroad I found the service I received from Joanne gave me the peace of mind I needed. Her realistic perspective of the local Market meant she found me the right tenants at the right cost and in a timely fashion. Even though I was in a completely different time zone I found Joanne's communication and response time second to none. Thank you."

J Lawrence, Landlord (Austrailia)

"Joanne of Noonan Crane properties goes above and beyond to ensure her tenants are happy! I've dealt with agents in the past and none of them have actually listened to my requirements, whereas Joanne has consistently been available on short notice to help and ensure things run smoothly! Noonan Crane properties is definitely a five star lettings firm that won't let you down!"

A Wombwell, Tenant (St Neots)

"We have been with Noonan Crane Letting from the time they started business. As I am always busy, I have pretty much left the running of my house to them and I’ve never had any problems. I am only contacted when necessary regarding maintenance or reviews. I am very happy with the service they provide and their reasonable charges. I would recommend them to other landlords."

K Francis, Landlord (St Neots)

"If you want a personal service where you feel comfortable to contact your letting agent with any query, then Noonan Crane Property Management is the place to go. From my experience, the referencing fees are cheaper than anywhere else and dealing with someone that clearly has a lot of experience makes things a whole lot easier. My girlfriend and I viewed a lot of properties through large, ‘corporate' companies and you do not get the honesty or general politeness that you do with Joanne. You get the feeling that Joanne genuinely cares about your needs as a customer, rather than seeking the benefits of commission, which is generally the feeling you get with other agencies. Finally, Joanne actually recommended the property we now occupy, despite me turning down the opportunity to view it in the first place. In my opinion, this shows her ability to cater to the needs of the individual - as I said, an extremely personal service."

S Benson, Tenant (St Neots)

“I am extremely impressed with the service from Noonan Crane Lettings. It was totally hassle free and they found me a great new tenant within a few weeks. Very professional, and went over and above the call of duty. A much better experience with Noonan Crane Lettings in comparison to other companies has ensured I will always use them in the future."

K Heiland Landlord (St Neots)

“The service from Noonan Crane was second to none from start to finish. They are efficient, professional and approachable at all times and I would have no hesitation in recommending their service to anyone.”

R Maclean, Tenant (St Neots)

"We were debating whether to sell or rent our property and decided to instruct an estate agent and Noonan Crane at the same time. The response and support we then received from Noonan Crane made our decision easy; Within the first few days of marketing the property we had had two viewings and one offer at the full rental value from a potential long term tenant. We were first time landlords but Joanne at Noonan Crane completely uncomplicated the whole process. We would therefore have no hesitation in recommending Noonan Crane to anyone even thinking of letting a property in the area."

C Brignell Landlord (Eltisley)

"I have had quite a few experiences with Noonan Crane lettings agency and would not consider going elsewhere as the service has been efficient, effective, honest and friendly.  With the many diverse sides to the property business we need to be able to just pick up the phone, not phone round."

V Ray Landlord (St Neots)

"I have worked with Joanne for over 3 years and she has always provided a first class, professional service as my letting Agent. She recently took on a new property for me which had been mishandled by a previous Agent, turned it round and installed a new tenant for me without the loss of a months rent - impressive"

S Dedross Landlord (Cambourne)

"May I thank you for the efficient service you and the team have rendered towards me during the recent property let.   Having experienced the highly professional and genuinely friendly service, Noonan Crane Lettings is clearly a new generation of business of its field. We would certainly recommend your services without hesitation
 
Thanking you kindly"

H Perera Landlord (St Neots)

"The service I have received from Noonan Crane Property Management has been exceptional.  I have known Joanne for several years and her personal
attention to detail is sheer dedication."

M Bull Landlord (St Neots)

"Within three days my home was occupied by a reliable tenant . Joanne has consistently been true to her word. Wonderful service."

R Duchemin Landlord (St Neots)

"Thank you Joanne for finding us such nice tenants.  We particularly appreciated your professional advice and experience of the rental market which helped us to select and purchase the right rental property. From initial instruction to securing tenants within 10 days was pretty impressive!   We wish you every future success."

J & Y Allsopp Landlords (St Neots)

Great service with Irish charm!

   S Meikle Landlord (London)

Renting the house with Joanne at Noonan Crane Lettings is a pleasure.
Joanne sorts everything straight away with no hassle to us, there is always a solution to the problem.  Its very nice to know that the house is in good hands.
We are hassle free which is wonderful.

  Lisa (Landlord)

Noonan-Crane are a highly professional agency and have been excellent from a tenant’s perspective. Any issues with the property are dealt with swiftly by quality tradesmen.

   Mr M from St Neots (Tenant)

Joanne Noonan Crane provides an excellent property management service unequalled in the area for quality and professionalism. Joanne's experience in property management is reflected in the high quality customer service she provides with exceptional patience and fairness - as a landlord I am delighted that my property is in such good hands and I have no hesitation in recommending her to get a very good job done.

  Ms S Whiting, Great Staughton (Landlord)

The level of service which Noonan Crane Lettings provides is outstanding. This is the second agent I have dealt with and the other one simply doesn’t compare. Issues are resolved efficiently, and Joanne is professional in every aspect. Her attention to detail makes renting easy, as I am sure it does for the landlord.

   Mr R Austen, St Neots (Tenant)

Noonan-Crane Property management was recommended to me by a friend and I haven’t looked back since.The service is impeccable; rates are very fair and most importantly the proprietor can be contacted at any time, not just during working hours. Rentals are paid on time and without hassle. The added bonus for me is the superb support network that is in place for any maintenance jobs required on the property. Joanne Noonan-Crane, the person with whom I deal with, is a very professional, friendly lady who I hope will continue to represent my property for many years to come. I have the utmost faith in her.

   Mrs G Walker, Abbotsley  (Landlord)